November 27, 2020

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Web Support Analyst at Josmol Consult

3 min read

Josmol Consult is a full-fledged provider of mobile health care services as well as related products such as online prescriptions, dietary & supplementary subscriptions, emergency care, laboratory services, Remote Patient Monitoring etc.

We are recruiting to fill the position below:

Job Title: Web Support Analyst

Location: Ikeja, Lagos

Role Responsibilities

  • Work with our existing client base and new agency clients to devise and deliver best practice analytics solutions and conduct in-depth analysis
  • Work across data collection, measurement, analysis and encourage data-driven decision making for our clients
  • Model the effective use of analytics data for our internal team and advocate for wider use of data.

Other Responsibilities:

  • Support internal teams on analytics planning and implementation as well as troubleshooting existing set ups.
  • Auditing, planning and installing analytics solutions using core tracking technologies listed below.
  • Collaborating with client and agency development teams, and tracking vendors, to ensure that approach and implementation of tracking is correct.
  • Create dash boarding and reporting to measure and monitor product performance
  • Measure the impact of experiments using statistical models
  • Reviewing client’s websites to understand and address tracking issues
  • Deliver analytics and insights for our ongoing conversion clients and platform clients as required.
  • Helping clients to get the best out of their analytics platform/data.
  • Define and set digital KPIs for client websites/apps
  • Analyze and report on digital performance, by performing analytics reviews, and reviews of other business data
  • Analyze and report on the performance of AB and MV tests and personalization

About You

  • Able to build dashboards and data visualizations that are easy for clients and internal stakeholders to interpret and understand
  • An understanding of traffic sources and acquisition strategy
  • Experienced and proficient in Google Analytics/other analytics tools
  • Confident in making recommendations to clients about how they use and manage data
  • Google Analytics / Adobe Analytics
  • Google Tag Manager / Tealium / Qubit OpenTag / Ensighten
  • Optimizely / VWO / Qubit / Monetate / Adobe Test and Target
  • ResponseTap / Calltracks / iInifinity.

Job Qualifications

  • Bachelor’s Degree qualification
  • Minimum of 2 yearsexperience

Successful candidate will have the following:

  • 2+ years of commercial web development
  • Website support and testing
  • Ecommerce principles and best practices
  • Version control systems

Knowledge of any of the following is desirable:

  • WordPress
  • Google Analytics
  • Cloud services
  • SEO and CRO
  • Mailchimp
  • Social Media – Facebook, Twitter, Instagram
  • PCI standards
  • IBMi Power Systems

Knowledge or exposure to any of the following would also be beneficial:

  • PCs, Windows 10, Apple Macs, Networks, Sophos, Data Communications, MS Office, MS Exchange, IBMi, VoiP, Zoiper, PCI Compliance, PEN Testing.

Required Skills:

  • Adobe
  • CRM
  • Marketing Analytics

Other Requirements:

  • The ideal candidate needs to have exceptional knowledge of digital analytical tools and good leadership skills to help the company thrive
  • The ideal candidate needs to have a friendly, positive attitude and a need to always put the client first.

Application Closing Date

30th November, 2020.

How to Apply

Interested and qualified candidates should send their Application Letters to: [email protected] using the Job Title as the subject of the email.

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