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September 28, 2020

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Relationship Manager – Private Banking at Sterling Bank Plc

2 min read

Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.

We are recruiting to fill the position below:

Job Title: Relationship Manager – Private Banking

Location: Lagos

Job Type: Full-time

Specialization(s): Banking/Finance/Insurance

Job Summary

  • To carry out effective relationship management for High Net-worth Customers of the Bank, by ensuring great customer satisfaction and retention, through the provision of a full spectrum of financial services to customers and contributing substantially to the overall liquidity and profitability of the bank.

Job Description

  • Deliver excellent relationship management as well as consistent and memorable customer experience/onboarding for HNIs across all touch points in order to create stickiness, loyalty, as well as to revitalize inactive customers
  • Consistently explore the business environment in order to identify, develop and close business/ sales opportunities
  • Ensure growth in customer wallet share through cross-selling of products on existing accounts.
  • Analyze market trends, customer needs and competitor analysis of the business segment and recommend the development of appropriate / customized products & service for customers in the segment
  • Ensure all activities/processes are driven towards the achievement of Private Banking business goals (Revenue, Fees & Commission, deposits etc.).
  • Provide business advisory services to customers as well as deploy capabilities that supports their wealth management/investments
  • Render reports on sales activities

Job Experience

Application Closing Date

14th September, 2020.


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