Action Africa Help International (AAH-I) is a regional African-led non-governmental organisation that supports livelihood-challenged communities in East and Southern Africa to sustainably improve their well-being and standard of living. With Country Programmes in South Sudan, Kenya, Somalia, Uganda. AAH-I has over 25 years’ experience working with communities in conflict and post-conflict situations, including refugees, internally displaced people and host communities. More recently AAH-I has expanded its activities to work with other marginalised communities, including pastoralists and people living in informal urban settlements.
Department: Programmes/Programme Effectiveness & Quality Assurance
Reports to: Regional Programme Manager
Liaises with: Country M&E Leads; Communications Specialist, and IT Systems Developer
Duty Station: Nairobi, Kenya with at least 15% travel to countries of operation
Purpose of Position
The Monitoring and Evaluation (M&E) Officer (M&EO) will be responsible for efficient monitoring and evaluation of the organisation’s operating plans and programme deliverables. The M&EO will contribute to the achievement of the organisational and programme objectives by maintaining a robust monitoring mechanism that supports corporate drive for operational excellence. In addition, to promote a client-oriented approach consistent with AHHI-’s values and priorities the M&EO will work in close collaboration with Country Offices in the region to provide technical backstopping on M&E activities in support of successful planning, implementation, reporting and demonstration of impact.
Key Result Area 1: Responsible for rolling out and maintaining an effective institutional M&E management information system:
- Ensure organizational KPIs are populated and regularly updated in the MIS;
- Engage with the various HQ Departments and Country Office M&E staff to ensure that data are uploaded in the system;
- Assure quality of routine data and other reports across AAH-I M&E – MIS system specifically at project, departmental and country office level data in the system.
Key Result Area 2: Performance Monitoring
- Support Country Offices to undertake activity tracking and results based monitoring of outputs and outcomes using standardized reporting templates/ formats, protocols, guides, dashboards, ensuring contribution to the Corporate and Country Office Strategies are well captured.
- Generate programme information and dash boards for tracking and depicting progress on programmes and strategy implementation against targets and key milestones
- Together with the Project Manager contribute to quarterly assurance and value addition processes – PMTs, programme reviews, and field level backstopping.
- Maintain a tracker of key action points agreed at review meetings (SMT, PCCM and PMTs) and disseminate progress of implementation to the SMT.
Key Result Area 3: M&E Processes
- Develop and track a corporate M&E calendar/plan and engage with support Country Offices to execute the plans timely and according to set standards;
- Participate actively in the implementation of M&E processes by providing technical support and checking quality.
- Harness, adapt and roll out tools and technological innovations for collecting and analysing data;
- Participate in developing new programmes and redesign/modification of existing programmes by building in an M&E plan in line with the thematic standards and practice.
Key Result Area 4: Knowledge Management
- Support evidence based learning across AAH-I through maintaining an up-to-date record of planned and on-going operations/action research, facilitating learning and reflections and ensuring documentation and dissemination.
- In collaboration with Communications Department, design knowledge management products to be shared with internal and external audiences;
- Support the Regional Programme Manager in facilitating the M&E Communities of Practice (CoP) and participate in other CoPs as appropriate;
Key Result Area 5: M&E Capacity Development
- Provide input in defining and developing and/or reviewing the M&E Competency Standards
- Build capacity of local stakeholders and project staff in relevant M&E topics, including data dissemination and use for program improvement; build the capacity of the project sites and support them to effectively introduce and maintain effective project M&E systems and processes.
Key Result Area 6: Reporting
- Keep a schedule of internal and donor reporting and ensure teams adhere to the timelines, and reporting templates;
- Provide quality assurance, including data verification, on all reports and information products produced by the project by editing and consolidating all reports prepared by the project;
- Consolidate monthly, quarterly, semi-annual and annual reports and department score cards to track their contribution to strategy;
- Synthesize and summarize trends in programme monitoring data including those generated from evaluations across programming pillars that can be used to inform Corporate and country level programming.
- All AAH-I Projects updated on the M&E management information system with clear indicators, targets and well populated reliable data;
- M&E and other progress reports delivered on time and any corrective measures taken;
- Up to date M&E guidelines developed and implemented;
- Survey tools developed and standardized in all AAH-I projects;
- M&E products are packaged and used for internal and external learning, engagement, publicity and demonstrating evidence.
Minimum qualification and requirements:
- A university degree in Public health, Statistics, Quantitative Economics, Development Studies, Social Sciences, Community Development, or any related field. Postgraduate training in monitoring & evaluation is an added advantage;
- Three to five years’ experience designing programme M&E plans and logical frameworks and monitoring their implementation according to industry standards; conducting analyses using qualitative and quantitative methods including use of participatory methods and tools for planning;
- Familiarity with SPHERE standards, Durable Solutions Framework, Code of Conduct for Red Cross/ Red Crescent, Humanitarian Accountability Partnerships (HAP); other international humanitarian standards and other capacity building skills;
- Excellent writing and presentation skills, including graphic presentation and strong proficiency in MS Office suite (Word, Excel, Outlook, PowerPoint) with ability to analyse and interpret data using Excel, MIS online reporting tools, or statistical packages such as SAS, SPSS, STATA. Or EPINFO and data collection and visualization platforms as ODK, Kobo, GIS.
- Excellent interpersonal skills with demonstrated ability to train others, harness cross-functional contributions from colleagues in other locations, being able to effectively employ face-to-face, telephone, Skype, email and other electronic communication with internal and external colleagues;